Quality Policy
Rapport Inc.’s quality policy is to provide our customers with products and services that perform to their specifications, delivered on time, at a competitive price, and to continually review and improve the quality management system, thereby insuring stability and future growth for the company and its associates.

Quality Objectives:
Top management ensures that quality objectives, including those needed to meet requirements for product are established at relevant functions and levels within the company. All quality objectives are measurable and consistent with the quality policy. Rapport Inc.’s quality objectives are: Deliver products within 3 days of the expected delivery date 95% of the time, excluding special arrangements for our top 3 customers.

Commitment to the continual improvement of the Quality Management System by conducting regular reviews of Corrective and Preventative Actions, Customer Satisfaction Surveys, and Manufacturing Production yields.

Reduce our customer complaint rate by 10% per year.

Year End
As the year 2011 closes I would like to thank all our wonderful customers! We have new and established customer's to thank for our success. 

We have expanded our battery business and look forward to any new battery opportunity you may present to us. If it has a battery we can assemble it and ship it to you! 

As always, our cable and wiring harness businees is what we started with over 30 years ago and we embrace any new designs you may have. 

Thanks again for making 2011 such a great year and we look forward to a super 2012!





Here is what a new customer wrote about Rapport
Here is what Aaron at Transvac Systems wrote about the first order he placed with us for a quick turnaround.
 
They work perfectly! Thank you for getting them to me so quickly, it’s exactly what we needed.


Click here for all testimonials.